RETURNS & REFUNDS

We want you to be happy with your purchase. If you are not completely satisfied, we offer returns for exchange or store credit under the conditions outlined below.

Returns Eligibility
Items may be returned for an exchange or store credit within 5 days of receiving your order; if deemed faulty. We do not offer refunds.

To be eligible for a return, all of the following conditions must be met:

• Items must be in their original condition, unworn, unwashed, and free from any damage (unless faulty).
• Items must be returned in their original packaging where this forms part of the product (e.g. shoe boxes for trainers).
• Any tags must remain attached and undamaged.

Processing Time
Please allow 2–3 working days for your exchange or store credit request to be processed once your return has been received.

Sale Items
All sale items are final sale and are non-returnable and non-exchangeable under any circumstances. By purchasing a sale item, you agree to these terms.

Returns Process
For all returns, please contact us in advance via houseoflabeluk@gmail.com or alternatively by WhatsApp on (+44)7723019982 . We will provide you with the next steps to complete your return.